This was revealed by the Sales and Customer Services regional manager of the company, Mr Sydney Makaleng, during a media dinner that was held at the Tusk Venda Casino Hotel last Friday. He stated that his company's objective is to see their customers enjoying and sustaining electricity.
Mr Makaleng further revealed that Eskom like all other institutions that operate on business principles, are bound to hand over accounts of "stubborn" clients to their debt collectors. He said that they do that as their last resort as they are aware of the fact that handing over one's account to debt collectors has far reaching consequences.
During the ceremony, the communication practitioner for the company, Mr Thiofhi Ratshitanga, stated that the decision to hold a media dinner was reached after it was realised that very little is known about the good things that his company is doing in the community.
He described the media as the only vehicle that can make them reach their customers easily. He encouraged people to phone them at their customer care number 086 0100 304 for any information regarding their electricity accounts and current breakdown. He revealed that media dinners of a similar nature would he held regularly in future.
August 23, 2002